Bobbie Dillon

Project Director

Special Education Dispute Resolution Center (SEDRC)

bobbie@osedisputeresolution.org

1-855-RESOLVE (737-6583) ext. 1

Bobbie L. Dillon, M.S., is the Project Director for the Special Education Dispute Resolution Center (SEDRC), a program of the New York State Education Department managed and administered by the New York State Dispute Resolution Association (NYSDRA, Inc.). Bobbie works with her team to promote the use of special education mediation as a proactive intervention, facilitate professional development for special education mediators and stakeholders, and provide centralized coordination and support for the special education mediation program across New York State.

Bobbie holds an A.A.S., in Business Administration with a Management Concentration, from Finger Lakes Community College, a B.A. in Communication/Journalism, summa cum laude, from St. John Fisher University, and an M.S. in Conflict Analysis and Resolution from Nova Southeastern University. Her graduate studies focused on organizational conflict including workplace violence and its prevention.

Bobbie worked professionally as a mediator for more than a decade and received mediation training at the Upstate New York Family Mediation Training Institute and at the Institute for the Study of Conflict Transformation at Hofstra University School of Law, as well as studies in Narrative Mediation and Non-Violent Communication. She is a certified coach for the Comprehensive Conflict Coaching Model and a certified assessor of the Conflict Dynamics Profile and the Entrepreneurial Mindset Profile instruments.



Bobbie is an adjunct faculty member and curriculum developer for the College of Professional Studies at Villanova University, an adjunct instructor for the Klein College of Communication and Media at Temple University, and the 2023 recipient of the Part-Time Faculty Excellence in Teaching and Instruction Award from Temple University.